Return and Refund Policy

For most items, you have 14 days to return an item. Return instructions are included in the shipment. If you have any questions, please send a message to support.

Products received from Trendsi have a 7 day return window. You will be able to tell if Trendsi shipped the item to you by looking at the receipt. You must message the Clothes for Her Online Store within the 7 days to receive a refund. We will give you the authorization number to return the item to Trendsi.

Almost all clothes items are shipped by Trendsi. 

Orders Shipped to US Customers:

Trendsi will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow Trendsi 5 - 7 business days from the day we receive the returned package to process.
• Trendsi will email you after return has been processed to confirm what has been done.
• Intimates and Swimwear are non-returnable. 

Opened cosmetics and fragrances are non-returnable.